Payment and delivery
The following conditions apply:
Delivery is made domestically (Germany) and to the following countries:
Germany, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, United Kingdom.
Shipping costs (including VAT)
Domestic deliveries (Germany):
- We charge a flat rate of € 4.90 per order.
- From an order value of € 100.00 we deliver free of charge.
- We charge as follows for the despatch of bulky goods (forwarding):
- Bulky goods are dispatched by a forwarding agent - € 75.00
- Bulky goods are labelled as such in the item description.
Deliveries abroad:
We calculate the shipping costs abroad as follows:
- Belgium: 15,99€
- Bulgaria: 15,99€
- Denmark: 15,99€
- Germany: 4,99€
- Estonia: 15,99€
- Finland: 21,90€
- France: 15,99€
- Greece: 15,99€
- Ireland: 15:99€
- Italy: 15,99€
- Croatia: 15:99€
- Latvia: 15,99€
- Lithuania: 15,99€
- Luxembourg: 15,99€
- Malta: 15,99€
- Netherlands: 15,99€
- Norway: 29,99€ (excl. customs duties)
- Austria: 15,99€
- Poland: 15,99€
- Portugal: 15,99€
- Romania: 15,99€
- Sweden: 21,90€
- Slovakia: 15,99€
- Slovenia: 15,99€
- Spain: 15,99€
- Spain Gran Canaria: 29,99€
- Tschechien: 15,99€
- Czech Republic: 15,99€
- United Kingdom: 29,99€ (excl. customs duties)
- Cyprus: 15,99€
- Cyprus North: 29,99€
We charge as follows for the dispatch of bulky goods (freight forwarding) abroad:
- From €75.00 + possible surcharge depending on shipping method / weight
Bulky goods are labelled as such in the item description.
Delivery times
If no other period is specified in the respective offer, the goods will be delivered in Germany within 3 - 5 days, for deliveries abroad within 7 - 10 days after conclusion of the contract (in the case of agreed advance payment after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will dispatch the goods in a single consignment unless we have agreed otherwise with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
If you collect the goods yourself, we will inform you by e-mail when the goods are ready and when you can collect them. In this case, no shipping costs will be charged.
Accepted payment methods
- Cash payment on collection
- Prepayment by bank transfer
- Card payment VISA, MasterCard, Giro
Our bank details:
Sparkasse Rhein-Nahe
DE 27 5605 0180 0010 1908 41
If you have any questions, you will find our contact details in the imprint.